I have been using Finally Hair fibers and holding spray for quite some time and love these products. My hair is beginning to thin due to age and the fibers cover thinning areas beautifully. I also want to give kudos to an employee named Mark. Your web site was not working properly, so I called to place an order. Because of the site problems, he could not enter the order and asked me to call back. However, before I could do that HE called me to say that everything was working properly and he could now take my order. This was, I believe, above and beyond normal customer service and he is to be commended for his custome